Education and Training

Penser North America, through it's affiliates offer world-class training sessions by recognized experts. These consultants of the SMART Education Center offer a host of accident prevention training classes and general business courses aimed at injury prevention and leadership development.

Courses are provided for all industries and include topics like CPR / First Aid Certification, Drug & Alcohol Awareness for Supervisors, OSHA 10 and 30-Hour, and more, teaching employees valuable knowledge to prevent workplace accidents. Leadership and motivational courses teach supervisors how to effectively manage employees to achieve their full potential. And, classes like our Anti-Discrimination and Anger Management courses encourage the development of great leaders and strong employee employer relationships.

In addition to safety and leadership training, we offer monthly "Brain Trust" meetings with a variety of guest speaker presentations on topics relevant to lowering the cost of workers' compensation, preventing workplace injuries, and managing claims and personnel issues. Get ideas from staff and professionals from all industries that lead to claim closure. We also offer quarterly "claims 101" seminars with in-depth coverage of claims management issues and new regulations that affect the workplace. A complimentary lunch is provided at Brain Trust and Claims 101 events.

SMART Education Centers are located in Seattle and Lacey. Courses are also offered online and may be arranged to be provided at your company.

For more information or to register for courses, please email

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Customer Login

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Our Locations

Please feel free to contact any of our locations using the information below.


Penser North America, Inc.
700 Sleater-Kinney Road S.E.
Suite #B, 170
Lacey, WA  98503

Tel:  (360) 455-4128
Fax:  (360) 455-0377
Toll Free:  (866) 455-4128


Penser North America, Inc.
1802 Terminal Drive
Richland, WA  99354

Tel:  (509) 420-7290
Fax:  (509) 420-7289
Toll Free:  (866) 736-7394


Penser North America, Inc.
16303 NE Cameron Blvd.
Portland, OR  97230


Penser North America, Inc.
PO Box 241148
Anchorage, AK  99524

Tel:  (907) 290-1536
Fax:  (907) 302-3803