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Penser North America, Inc., a Third Party Administrator (TPA) in Workers Compensation and unemployment insurance, is excited to announce it’s strategic partnership with Partners Claim Services. Partners has been a leader in the Property and Casualty industry since 2002. Partners’ outstanding reputation has been built as the result of their customized claim management solutions (expertise, prompt investigations, accurate claim analysis, litigation management, information systems) and the Integrity and Dedication of their team members. Their areas of expertise include all aspects of Transportation and Fleets; General Liability; Commercial and Personal Property; Products Liability; Subrogation/Recovery and the like.

This innovative partnership will provide both Penser’s and Partners’ clients with an added benefit of reducing claim management costs that will positively impact our clients’ bottom-line.

Partners Claim Services exists because of you the Client. We offer national third-party claim administration and loss adjusting services. Partners is dedicated to providing innovative and flexible claim management and insurance related services that squarely address your needs. Your needs and business goals are the defining force behind this partnership.


Loss Adjusting

We respond immediately to each new assignment and provide you with a comprehensive report within ten days, or sooner. Between reports, we keep you apprised of all significant events by e-mail or phone.

We are experts at providing you with the following services:
  • Immediate On-Scene Response and Investigation
  • Review Policies and Determine Coverage
  • In-Person or Telephonic Recorded Statements with Full Summary
  • Full Scene Investigations - Photos, Measurements, Diagrams, Witness Canvass
  • Liability Determination Based on Jurisdictional Laws
  • Injury and Damages Evaluations
  • Secure Police and Fire Reports
  • Prepare Accurate, Detailed and Meaningful Reports
  • Analyze Video Surveillance
  • Negotiate Injury Settlements
  • Prepare Settlement Documents
  • Property Scope of damages and Repair Estimates - Fire, Water, etc.
  • Investigate and Determine Cause
  • Full Inventory Evaluations
  • Full Auto & Heavy Equipment Appraisals Organize and Monitor Hazardous Material Spill Clean-Ups
  • Salvage Disposition
  • Evaluate, Pursue and Recover Subrogation
  • Mediation representation and trial monitoring and reporting

National Third-Party Administration

Partners is a Leader in identifying and implementing true Innovations in Claims Management. This allows us to deliver the most efficient and effective product in the Industry. Although our experience and expertise cover a vast amount of exposures, we are recognized experts in Transportation, Products and Premises Liability risks.


We are specialists in all areas of transportation claim handling including:
  • Bodily Injury and Property Damage liability investigation and settlement
  • Cargo inspection and Salvage
  • Physical damage inspection and appraisal
  • Hazardous Materials and Fuel Spills


We have extensive expertise in handling all types of product liability claims. We currently serve clients in these industries:

  • Furniture manufacturers
  • Exercise equipment
  • Restraint systems manufacturers
  • Heating system manufacturers
Premises Liability

Partners Claim Services routinely investigates premises liability claims for both personal lines property as well as commercial property. We also investigate premises liability for public entities such as:
  • Regional Light Rail
  • Counties Risk Pool
  • Multi-State Housing Authorities
  • State Transit Pool

Subrogation & Recovery

Our charge is simple: with integrity as the bedrock of our service, return maximized net recoveries to our clients while providing superior service nationwide - all at an unmatched program cost. We do that by utilizing our years of industry experience, listening to our clients and employing state-of-the-art technology. We focus on the most critical factors that deliver the quickest return and measure and report our success based on quantifiable results.

We will help you design and implement a customized subrogation outsourcing solution. Partners provides multi-line subrogation, arbitration, and recovery services for clients nationwide. These services include:

  • Auto subrogation and arbitration
  • Uninsured motorist (UM) subrogation
  • Rental and Car Sharing subrogation
  • Fleet subrogation
  • Property subrogation and arbitration
  • Medical and health-care subrogation
  • PIP
  • Workers compensation subrogation

Medicare Section 111 Reporting

Befuddled by the hype and scare tactics other reporting agencies are using to get your attention?

We have cut through the red tape, had meetings with Medicare and employ secure and encrypted software and stay up to date on all NGHP and GHP issues to provide you with the peace of mind you need and deserve.

We proudly support the efforts of the Medicare Advocacy Recovery Coalition who is committed to the prompt and fair administration of Medicare Secondary Payer liability claims. We are connected and politically active to stay on the cutting edge of MSP Reporting Best Practices such as “RRE Tracking of Rejected Claims"

Whether your need is Querying and Reporting or Value Added Services to assist you throughout the settlement and compliance process Partners Claim Services is here for you. We will assist you with all of your Medicare Secondary Payer Reporting needs for Liability and HRA Plans - and do it at an extraordinary reasonable price.

Querying is administered by a tiered flat-rate depending on anticipated quantity. Value added services include:
  • Analyze future medical expenses - to comply with Medicare Set-Aside Accounts.
  • Preparation of written reports - to document all phases of the settlement process.
  • Submission to CMS for settlement approval - completion of required documents to gain access to Medicare lien amount.
  • Calculate rated age and diminished life expectancy - to aid in reducing an inflated settlement demand.
  • Post-settlement administration - coordinate structured settlements to reduce the cost of settlement.
  • Review of prior medical care and expenses - to insure that all expenses listed in the Medicare lien relate exclusively to the subject claim and not to pre-existing conditions and treatment.
Partners Claim Services is a proud member of the National Alliance of Medicare Set-Aside Professionals.

We are committed to providing a level of service to our clients that is unsurpassed in the industry. Please explore our web site and contact us to discuss the how we can build a partnership that helps manage your risks.