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BACKGROUND CHECKS / PRE-EMPLOYMENT
Criminal Histories
1. Simple Criminal History - An inquiry of public records in one county, usually the home county of the applicant. This service inquires into both felonies and misdemeanors that are confirmed directly at the local Courthouse in any of the 3199 counties in the US. Central control facilitates reporting and quality control so this is tightly controlled by our staff of contract searchers are faxed or electronically communicated to us and then combined into local reports to the client.

2. Expanded Criminal History - An inquiry of public records in 3 counties and/or jurisdictions, usually including the home county of the applicant. This service inquires into both felonies and misdemeanors that are confirmed directly at the local Courthouse in any of the 3199 counties in the US. This is probably the most popular option in dense metropolitan areas due to the large number of counties in the metropolitan area as a whole with heavy populations. Most crimes are committed against people.

3. Due Diligence Criminal History - Utilizing the NSSS system, we choose all resident/work counties up to 5 jurisdictions to conduct the same searches as described above. This unique service is particularly good for upper level management screens and for applicants in which there either has been or could have been high mobility by the applicant. This is our most cost effect search of criminal records.
 
4. Statewide Criminal History - A report from databases compiled by either State or Private organizations on the criminal histories from that State. We can provide this for about 36 different States (Ca. is not one.) However, we do not currently recommend them because of issues of both timeliness and accuracy in the database as a whole that are addressed in the FCRA law for employers. Call us if you have particular questions. New databases are coming out that appear to comply with the FCRA. Ask for information on their location and Availability.


Civil Histories
An inquiry of public records in the same jurisdictions as chosen for the criminal history report. This inquiry can be to Courts at all levels including municipal, superior, and federal district courts. All public record files are researched looking for any case in which the applicant has appeared either as a Plaintiff or as a Defendant. Pertinent facts of the case if found are reported to the client by fax.


Credentials verification
We will make a call to verify a professional accreditation as stipulated by the applicant assuming that he/she provides the root of the accreditation. The inquiry includes professional status, licenses, and other facts associated with the profession. We will make one call and up to 2 calls back to secure the original information. Additional information or multiple accreditation's requested may be billable. We can only report the information supplied to them by the Agency of Record.


Credit History, Personal
We access the appropriate Credit Bureau's master files on the applicant. We currently uses two Credit Bureaus, and they both are national is scope. Their reports include information on past due balances, negative reports, Public Records, previous employers and other pertinent data. There are two distinct types of reports available.

A. Personnel Credit Report - This report is issued specifically for the purposes of employment. It meets the 1998 revision of the FCRA law in that all derogatory header information is updated before the report is sent out, the applicant is notified directly by the Credit Bureau that a report has been drawn on them, and finally, the report is not listed in the list of recent reports drawn on the applicant.

B. Regular Credit Report - normal credit report listing all credit transactions as they currently reside on the file. This report is listed on the person's credit history and may adversely affect their credit record. Thus it is not permitted for employment purposes.


Credit History, Business
History of company with listing of owners & officers.


Driving History
Secured through contract services from multiple vendors for any State or Territory in the domestic US. This report comes into us by electronic means from the State's agent giving them all pertinent motor vehicle information given by that state. To secure information we need to be given the full correct name, the license number, and the DOB (in some states). It should be noted that we comply with all of the provisions of the Federal Drivers Privacy Protection Act implemented in April 2000. That Act as implemented by several of the States, among other things, precludes sending MVR information over the Internet. It also has dramatically slowed down the receipt of MVR histories for certain States such as Pennsylvania that imposes very restrictive measures in order to receive their records. Receipt of records from those certain States can take as long as several weeks to receive even with a release, and when used for employment purposes only. We are making every effort to resolve this problem and has done so now for over half the States. It is hoped that all States will be back on line sometime early in the year 2001 with conventional 1 or 2 day turnarounds.


Education History
We will make a call to verify the highest completed education stipulated by the applicant. If the client would like to substitute another institution, that is permissible. Normally we will make one call and up to 2 calls back to secure information. We seek the degree, date of graduation, major, and GPA of each requested search. Additional information requested or additional sources can be accessed upon request of the client, but these additions requiring added calls may be billable.


Employment History
1. Simple previous history - A verification of up to three (3) employers going back 5 years wherein only the dates of employment, job description, and compensation packages are sought from the employer. We will make one call and one return call on this service. Any additional contacts for added information made beyond the initial contacts will be by mail. When tied together with the Shurhire Behavioral Analysis, this is now the recommended service for employers to use because it is reflective of contemporary law and custom on this type of reporting.

2. Full previous history - A comprehensive survey of topics including but not limited to job performance, direct duties, tools of the trade, attendance, dates of employment, wages, special training, and eligibility for rehire. A verification of up to four (4) or sometimes five employers going back no longer than 15 years. In this search we will make every effort to secure as much information as they can obtain. We target the named previous supervisor. We will make up to three calls per employer on this service to secure the initial information. Any calls for added information made beyond the initial contacts will be by mail. If we are unable to reach the company to secure proper information they will mail them a pre-addressed postage paid card requesting that they respond to us. Upon receipt that card will be immediately forwarded via fax to the client.


To obtain more information about our background check and screening services, please contact a Penser representative at backgroundchecks@pensernorthamerica.com, or call Phil at 1-888-437-5582 X103.